Residents place service requests through the HOMEE app at their convenience without the need for scheduling. After entering photos and notes, residents request the service type needed and request property manager approval.
HOMEE with Resident Request is property management software that facilitates the entire maintenance process—giving you the control you need and your residents the responsiveness they will love. And best of all it’s FREE.
Easy, app-based solution
Residents place service requests through the HOMEE app at their convenience without the need for scheduling. After entering photos and notes, residents request the service type needed and request property manager approval.
Property manager reviews and authorizes the work order or changes service type needed, then assigns the job to in-house maintenance techs, a preferred network, or the open HOMEE network.
Once approved by the property manager, residents place the request for a pro at their convenience. If using in-house staff or a preferred network, the job is queued for the next available tech. If using the open HOMEE network, the right pro is immediately dispatched to the job and the property manager maintains oversight with real-time GPS tracking.
When the pro arrives, they will start the project timer and begin work. If using the open HOMEE network, work is charged at a by-minute rate set by HOMEE. If a HOMEE pro needs to leave to pick up materials, the job pauses and will start again when they return. When the job is complete, all labor and material charges are added to the invoice, along with before and after photos and notes.
